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Learning Outcomes LO1. Identify the needs and expectations of market segments for the Hotel Holiday inn industry. LO2. Examine the customer experience map to develop business opportunities and optimise customer touch points. Brief and Scenario You have been employed as a Guest Relations ...
Knowledge and Understanding Briefly appraise the different frameworks within which organisational decisions are made. Analyse how organizations might respond to external global forces Skills Evaluate a range of theoretical concepts and apply them to practical business problems or ...
The Task Your assessment will take the form of a 3000 words and submission consisting of three parts in total. You should look at 5 case of business which have given below and due to some aspects of practice. You should choose one of the these given topic and complete the following: Part 1- A ...
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