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    Human Resource Management



    a) Employee engagement and its importance to employee relations

    Employee engagement can be referred to as the extent to which the workforce is willing to perform a certain task or activity with dedication and commitment to their job role. This demonstrates how much initiative an individual or a group undertakes for the achievement of organisational goals and objectives. This is a process which tends to motivate the employees with an aim to enhance their performance at work. By engaging employees in the decision-making and other essential activities of the company, top management of the Squires Garden aim at developing effective future decision makers. Employee engagement also renders competitive advantage to a firm in the way that they work towards realisation of goals by utilising their full potential.

    Importance of Employee engagement to Employee relations

    Employees engagement instils a sense of cohesion among the team members and encourages them to work in coordination with each other. Also, this fosters the employees to feel motivated and dedicated towards their work within the team and undertake steps which can collaboratively result in achievement of organisational goals and objectives. With employee engagement, top management of firms such as Squires Garden aim at reducing negativity and facilitating a healthy environment such that the individual as well as the group performance lead to attainment of set targets. Further, employee engagement boost the morale of employees owing to which they take initiatives to build healthy relations with other personnel working in the company and also encourage them to work in an effective and efficient manner.

    b) Recommend workers of engaging effectively within Squire's Garden Centres

    Employee engagement is essential for every organisation as this aims to enhance the communication levels that takes place between management and workforce. For keeping the employees within Squire's Garden Centres engaged, the company should take certain initiatives which provides assistance in maintaining an orderly conduct, dealing with workforce resistance and significantly reducing the turnover. Some of the initiatives that should be undertaken by the company are briefly described below:-

    Open communication: By facilitating the channels of open communication, company should render employees the option to voice out their views, opinions and thoughts in relation to decision-making procedures. Communication can take place in two ways, verbal and non-verbal. By encouraging open communication across the organisational premises, management of the firm can motivate the employees to feel free to share their feedback associated with work.

    Decision-making: This acts as another crucial factor through which Squire's Garden Centres can engage the employees. When employees feel that their views and suggestions are valued and taken into account, they get motivated and empowered to work by utilising their full

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