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    Project research on management of human resource in Neilosn

    University: UK college of business and computing

    • Unit No: 19
    • Level: Undergraduate/College
    • Pages: 34 / Words 8540
    • Paper Type: Assignment
    • Course Code: HRMT20024
    • Downloads: 391
    Question :

    This assessment will cover following questions :

    • Explain research methodologies and approaches as part ofthe research procedure.
    • Conduct a research relevant to a service industry research
    • Eloborate the results of a service industry research project toidentified stakeholders.
    • Identify the application of research methodologies and concepts in the Neilosn.
    Answer :

    INTRODUCTION

    Talent management is a process which is associated with how organisations are able  to manage their human resource. This is process which is systematic and also related with how employees are hired in their organisation. There are many steps which are a part of this process of selecting and retaining employees. The process gets started with planning and ends with the transition of employees (Akbariani,  Farhadirad. and Abachian Ghassemi,  2016). Many different functions are part of this function such as identity of individual, recognition and providing a research to employees so that there is designing of respective roles according to requirement in the organisation. This process has many advantages such as it  helps in accomplishing vision, retaining of employees for a longer duration of time, strengthening of structure of human resource and proving a competitive advantage to the organisation. This is a report which is based on travel and tourism industry and the company selected is Neilosn which is a UK's leading holiday provider and is one of most preferred Companies in tour and tourism sector. This is a Company which is always willing to attract best  talent and retain them in business for a longer duration of time (Beamond, Farndaleand Härtel,  2016) . This is the reason hwy talent management has become very important for these organisation. There is always a requirement of a of hard-working and enthusiastic workforce who can always provide best contribution towards achievement of organisational objectives. This report is based on various objectives which a related with management of talent in the organisation. In this report, questionnaire is going to be developed so that primary data will be gathered in order to complete the whole research. Along with this, recommendations will be given to the management team of the company so that they can enhance their efficiency and performance in an effective manner and produce positive outcome within stipulated time frame.

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    Research aim: “Aim of this research is to analyse the overall importance of talent management process in a organisation of tour and travel industry” A research report on Neilson

    Research Objectives:

    • To understand basic concept of talent management in tour and tourism sector.
    • To analyse issues which can arise in course of implementation of process of talent management.
    • To develop strategies for effective implementation of process of talent management at the workplace

    Research Questions:

    • what do you understand by basic concept of talent management in tour and tourism sector?
    • What are various issues which can arise in course of implementation of process of talent management ?
    • What are commonly used strategies for effective implementation of process of talent management at the workplace ?

    Rationale of research

    Major objective this research is to make appropriate analysis of how the process of talent management is implemented in a organisation. There are many Companies which are functioning in travel industry and talent management is very necessary for smooth running of such organisations. This is a report in which there is careful analysis which has been made  can help in drawing of some conclusions such as how organisation can retain their competent workforce in their organisation for a longer period of time (Cappelli and Tavis,  2016). This will also help in utilisation of resources in a more optimum manner. There are many different aspects which are related with the process of talent management in organisations which have to be understood in detail so that it can have positive implications on management of employees. There is also a need for understanding of nature of human resource in their organisation. It is the employees in every organisation who are solely responsible for achievement of their objectives in the given time frame and it is duty of management that they have to properly manage them for achievement of those objectives. 

    Gantt chart:

    This is a 2-d presentation of data in which date is mentioned of different projects according to theirs starting time and ending time. This is very  helpful in development of strategies by a organisation (Chabbar,  and Chami,  201) . It is also one of essential tools which is used by researcher so that they are able to accomplish their gaols & objectives according to available time period. In present report also Gantt chart is used by researcher in drawing of results and outcomes. This will assist in identifying whether the activities are performed on the set time period or there is any kind of delay or issue faced by them. 

    LITERATURE REVIEW

    Basic concept of Process talent management in travel and tourism

    With view points of “Prachi Juneja” Talent management is a process for identifying the vacant position, hire new candidates and develop new skills in the employee and retain them for the long period of time. People are the most important resource in the organisation so right candidate should be selected in the management team (Sanda, ., Anigbogu and Molwus,  2016). In the competitive market, talent management has become the key strategies to  identify and fill the gap in the organisation. Here process regulates the entry and exist of the employees in the management team. It has a different stages in the talent process such as requirement in team, it is a preparing  stage of identifying the talent place in the organisation. Under sourcing the talent,  candidates are target and match with the required skills and knowledge. This is a main activity in the management to search for the best suitable  candidates for the better of the enterprise. Attracting the talent is another important thing  as best employees are chosen for the manger then hiring process start in the team. Under selection process, candidates are having first round with the interview here candidates are examine under  the skills talent and few are selected for the next process. Further they are provided with the training and development programs where they can improve their skills and increasing the skills and knowledge about certain subjects. After training the employees, company tries to retain such  employees in the organisation. retention  depends in various factors such as pay package, job specification and personal development (Shrivastava,  2018). The talent team give promotion to best performance in the project and motivates them to increase their outcomes in the organisation. Performance appraisal is a measure to check the performance of the employees and see how much Responsibility they can handle in the workplace. Employees have a great career in the organisation  and are at the peak of their career, after serving for longer period of time in the organisation. Employees wants to exit from the company, they can exist by retiring  from the work. Therefore, it has been concluded that talent management play very essential role as it mainly focuses on placing right candidate on the right place at the right time. By using this approach, managers can easily fill the vacant job role in an effective manner and produce positive results.   

    With instance to Neilson company, uses talent management process to as a important resource for the human resource in the firm. Selecting the best candidates from the market is a top priority for any organisation in recent time. Choosing best employees are never ending process in the organisation as their help in achieving goals and objectives (Singh and Sharma,  2015). Talent team follow steps to hire the right candidates and make such employees to be more attracting in their outcomes. All the organisation present in the environment focus enhancing the human resource in its management team to make best use of human forces in the organisation to achieve the goal and objectives.

    Various issues which can arise in course of implementation of process of talent management

    As per the view point of  (Sparrow,  Hird and Cooper,  2015), it has been said that there are various issues faced by the managers of an organisation in order to managing talent of the staff members working within the company. Talent management is one of the method which is implemented by the managers where they identify vacant job position, hire capable and suitable individual for the job role. It is a systematic method where managers have to fill the vacant job position so that best and suitable person will be hire in order to accomplish there goals and objective in an effective manner. Some of the major issues faced by managers includes high pressure for working in an effective manner. It is the method where managers of the company identify the job position for which individual are required to fill the vacant job position, for this, managers develop skills and expertise of the individual person according to the requirements of position and retain them for a longer period of time. Along with this, it has also been said that there are some employees who have skills and capabilities in order to perform their work but they are not working in an effective manner which might affect the overall performance of the company. Due to demotivation and dissatisfaction of staff members, efficiency of staff members is affected. On the other hand, it has also been examined that if talent management strategy is adopted in an effective manner within the organisation, it will produce positive results and help in gaining competitive advantages.

    These are the issues which are mainly faced by the companies while they implement talent management strategies within their workplace. Along with this, another issue faced by managers while implementing talent management strategies, is that there is not effective leadership strategies adopted by them in order to motivate and encourage their staff members. Therefore, it is very essential for the management team of the company to adopt effective leadership style so that they can enhance the skills and capabilities of staff members in an effective manner. Every business organisation have their own goals and objectives which are required to be attain by them in an effective manner. Every individual have their own skills and capabilities which are quite different from the objectives of the company therefore, managers are required to adopt the effective leadership style so that they can motivate their staff members in an effective manner.

    For example in Neilosn, higher authorities of the company are willing to develop effective and adequate efforts with the help of which they can enhance their profitability. Job satisfaction is one of the most crucial element which highly reduces the profitability as well as performance of the company in a negative manner (SSparrow and Makram,  2015). This will affect the brand image of the company in an adverse way which reduced their income level as well as market share of the company.

    Strategies for effective implementation of process of talent management at the workplace

    as per the view point of (Taylor,  2018), it has been said that talent management is one of the element of human resource management where its basic functioning is to acquire, retain, select as well as recruit high skilled and talented individuals within the workplace. There are ample number of approaches which need to be adopted by the managers of the company so that they can develop best and most suitable plan for the process of talent management. It has also been identified that there are ample number of strategies and policies which need to be used by the management team such as increasing the understanding of job descriptions for a specific individual of staff member). It is very essential for an individual to fit easily within the workplace and adopt the working culture in an effective manner. It is the factor which highly influences the performance of the employees. Best and most effective strategy is Categorisation of candidates cultural fit. In addition to this there are some other approaches used by the management team where they provide training and development sessions to their staff members with the help of which they can enhance the performance and productivity of the company. Along with this, it is the strategy with the help of which efficiency of the worker will be enhanced in an effective manner. But on the other hand, sometimes by using such strategies within the organisation might create negative environment such as conflicts and disputes. All these might affect the overall outcome in a negative manner. Furthermore, one of the other strategy which is required by the management team of the company is listening to the staff members and taking their thoughts and opinions. This will help in order to perform their task in an effective manner by analysing various thoughts and opinions. Along with this, it will assist in enhancing the participation of staff members within the decision making process (Thunnissen, M., 2016).  

    All these strategies plays very essential role in order to perform their functions in an effective manner. Therefore these strategies must be adopted by the staff members in order to perform all the talent management functions in an effective manner. This will assist the managers in order to attain competitive advantage at the marketplace available at the external environment.

    Conclusion  

    With the help of above mentioned literature review, it has been said that talent management is one of the most essential process used by every business organisations. Talent management aid in filling the vacant job position, retaining potential staff members for a long period of time. Along with this, it has been examined that there are various issues and problems faced by managers while implementing talent management strategies within the organisation. Ineffective leadership style affect the overall execution process in a negative manner. This as a result affect the whole performance in a negative manner.

    RESEARCH METHODOLOGY

    Work break down structure

    This is a structure which is related with how a project has to be divided in smaller activities which are related to the project. This is very helpful in developing an understanding of roles and duties of individuals (Urbancova and Vnouckova, 2015). With this structure  it will be of great help for concerned authorities in the organisation as they will be able to carry out various objectives of organisation in given time frame. This structure also leads to reduction in risk and uncertainties associated with the research work. It is also assisting group members in development of structure in a defined manner. In the present research, investigator adopt this method so that they can categorise the task in various small task in order to accomplish the whole activity within given time frame and in effective manner.

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    Use of WBS for companies:

    Work break down structure is very helpful in controlling overall project cost it helps all the activities to take place in the provided budget. There are limited recurses available for every research. It becomes very necessary to make use of available financial resources in such a way that all the laid objectives are achieved as the research gets completed. It is very useful in determination of cost reporting, budgeting, controlling cost of project and defining responsibilities in overall project management.

    Primary research: Primary research is one of the part of research where data is collected for very first time in the market (Collings,  Scullion,. and Caligiuri,  2018) for example surveys conducted, interview schedule, observation. Their are different  types of  primary, first is interview ,here people have to answer to different question. Under this session, small groups are formed and asked question and they give useful information about the market trends and factors that effect such trends in the environment. Survey required large group of people who are asked to fill the questionnaire which provide useful information for the enterprises. There are various elements which help the researchers in order to collect all the information which are fresh and raw so that effective conclusions will be developed. In this research, investigator develop questionnaire with the help of which primary or fresh information will be gathered.

    Secondary research: Under this research, clients uses information which are available  in the market like, newspaper, magazine, library, by government agencies, social media, chambers of commence (Furusawa and Brewster,  2015). This research include public sources which provide good information to the researcher. Their are various commercial sources which provide factor which can be added into report. Their information can be easily can be  found in  the market. Educational institutions provide valuable data from the great university, colleges, technical institutes ,here trends can be look into the assessment. This is less risky in having error in the information as they are collected for the first time in the market.

    Both primary and secondary sources have been used in this report for the purpose of collecting data. In this research, it has been analysed that both primary as well as secondary method of data collection is used by the investigator so that the whole research will be conducted in an effective manner.

    Qualitative research: it is also called as a market research method, here data is obtained through open-ended and it involves words and language. This analysis is rich in  information as their provide how and why factors of the subject or the object. They included various method such as interview data, information from the group  (Hussein,  2015).  Another method are postcards data , observation answer to the questionnaire (Vaiman and Collings,  2015). This is a scientific method and gather non numerical data in the environment. It has a focus on in-depth information  about the  subject are collected from the great resource in the market place.

    Quantitative research: Here are always provided into numerical format using mathematical methods in the market place. It collects information from existing mode such as sampling method and by online survey, online polls  etc, there results are calculated into numerical figure. quantitative research is conduced in social science, here researcher deploy mathematical framework  and provided accurate facts and figure for the organisation reach goals and objective  (King, , 2015). Here information is elaborate with the pre required standard for making good reports  which provide data which are trends in the market and what factors are becoming obsolete in the market.      

    Quantitative form of data is used in this report for the purpose of achievement of objectives which have been laid down in this research methodology report. This data has been selected with help of questionnaire. In order to complete the whole research in an appropriate manner, investigator chose quantitative method so that all the information will be collected in the form of numerical.

    Questionnaire: It is technique for collecting the data from the respondents who are asked to answer in written and verbal  about some of the topic. It is a structure form, consist set of question formulated to collect information on the some subject from one or two respondents. The questionnaire possess three specific objective such as translating information into set of questions. Constructing good question is very tough task that give desire the useful information. Second objective is uplift and motivate respondent in the interview and fill the details in the process (Vaiman, , Haslberger. and Vance, 2015).

    Third objective is to reduce the response error, sometimes this error occur due to respondent error. In the present research, sample size is 50 respondents which is chosen by the researcher with the help of random sampling method. It is the method where researchers select or chose individuals on the basis of random sampling method. It is a questionnaire prepared which consist of 10 questions and there are 50 respondents who have been selected for making collection of primary data (Kontoghiorghes 2016).

    DATA INTERPRETATION

    QUESTIONNAIRE

     

    Questionnaire

     

    Q1) Do you posses basic knowledge related to concept of concept of talent management prevailing in your organisation?

    Frequency

    a) Yes

    45

    b) No

    5

    Q2) Do you have a believe that talent management  will help in bringing positivity in a business enterprises?

    Frequency

    a) Agree

    35

    b) Disagree

    15

    Q3) Do you feel that if implementation of talent management practises will be implemented then it will help in achievment of various business objectives?

    Frequency

    a) Yes

    30

    b) No

    20

    Q4) According to your perception, what are major benefits of talent management for Neilson which is helpful for their organisation?

    Frequency

    a)  Positive environment at workplace

    15

    b) Timely achievement of set goals & objectives

    15

    c) Reduction in employee turnover

    20

    Q5) According to your view, which  can be best strategy for Neilson  which can help the organisation in implementation of policies which are related with Talent management?

    Frequency

    a) Effective usage of leadership qualities

    10

    b) Top to down approach

    25

    c) Increasing of present participation level of employee at their workplace

    15

    Q6) According to you, what will be major impact of talent management in your organisation?

    Frequency

    a) Positive

    40

    b) Negative

    5

    c) Neutral

    5

    Q 7) Do you believe that implementation of practises related with talent management will posses impact on operations at Neilson ?

    Frequency

    a) Agree

    40

    b) Disagree

    10

    Q 8) According to your belief, what can be some of major issues which can be faced by employees in Neilson?

    Frequency

    a) Anxiety

    15

    b) Resistance to change

    15

    c) No proper guidance given to employees

    20

    Q 9) Do you believe that talent management will support and will be helpful for organisation in increasing its productivity ?

    Frequency

    a) Yes

    34

    b) No

    16

    Q10) Do you believe that practises related with talent management will lead to reduction of employee turnover in  Neilson ?

    Frequency

    a) Agree

    42

    b) Disagree

    8

    Theme 1: Basic concept of talent management  organisation

    Q1) Do you posses basic knowledge related to concept of concept of talent management prevailing in your organisation?

    Frequency

    a) Yes

    45

    b) No

    5

    Interpretation: Talent management refers to a systematic approach used by managers in order to gather talented staff members so that they can accomplish their goals and objectives in an effective manner. From above mentioned graph it can be interpreted that when it was asked to respondent about if they posses knowledge related to concept of talent management in their organisation. There was a positive response of 45 respondents and other 5 respondents responded in a negative manner. From this it can be concluded that majority of them posses understanding of what is talent management and its implication in their organisation.

    Theme 2:  Talent management  and its relation with positivity in a business enterprise

    Q2) Do you have a believe that talent management  will help in bringing positivity in a business enterprises?

    Frequency

    a) Agree

    35

    b) Disagree

    15

    Interpretation: It has been analysed that talent management plays very essential as well as crucial role within the workplace. If managers of the company manages the talent of the organization in an appropriate manner then the company will be able to produce positive results in an effective manner. From the graph it is being interpreted that when researcher asked to respondents about whether they believe that process of talent management can help them in bringing positive  at their workplace. There was a majority response in a positive manner. As there were 35 respondents who had a positive answer to this and remaining 15 disagreed top this view that they don't believe that positivity can be bring in their organisation by talent management.

    Theme 3:  Implementation of talent management practises and it will help in achievement of various business objectives

    Q3) Do you feel that if implementation of talent management practises will be implemented then it will help in achievement of various business objectives?

    Frequency

    a) Yes

    30

    b) No

    20

    Interpretation: It can be interpreted from above mentioned graph that talent management practise will help in achieving different objectives of business. There was a positive response of  majority of respondents  that is 30 out of 50 replied in a positive manner by responding yes to this question. Remaining 20 respondents had a negative view to this question. This can be concluded that 20 respondents of not have a believe on the idea that talent management practise can help in achievement of various business objectives.

    Theme 4:  Major benefits of talent management for Neilson which is helpful for their organisation

    Q4) According to your perception, what are major benefits of talent management for Neilson which is helpful for their organisation?

    Frequency

    a)  Positive environment at workplace

    15

    b) Timely achievement of set goals & objectives

    15

    c) Reduction in employee turnover

    20

    Interpretation: From above graph it can be said that when it was asked by researcher about major benefits for Neilson which can be helpful for increasing productivity of their organisation there was a mix response to this question. 15 employees felt that it will lead to creation of a positive environment at workplace, 15 felt that it will lead to achievement of objectives and goals in their organisation and the remaining 20 had a view that this will lead to reduction in overall employee turnover for Neilson. From this it can be concluded that there are many different types of benefits which are associated with positive aspects of talent engagement in organisation.

    Theme 5: Best strategy for Neilson  which can help the organisation in implementation of policies which are related with Talent management

    Q5) According to your view, which  can be best strategy for Neilson  which can help the organisation in implementation of policies which are related with Talent management?

    Frequency

    a) Effective usage of leadership qualities

    10

    b) Top to down approach

    25

    c) Increasing of present participation level of employee at their workplace

    15

    Interpretation: It can be said from the graph that best strategy which can help Neilson in implementation of policies related to talent management there was a preference given to the option that there must be usage of top to down approach by 25 respondents. 15 were of view that organisation must make efforts to increase in participation of employees at the workplace  and remaining 10 employees felt that there must be effective usage of qualities of leadership which can be also used as a strategy by Neilson for effective implementation of policies related to talent management.

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    Theme 6:  Major impact of talent management in your organisation

    Q6) According to you, what will be major impact of talent management in your organisation?

    Frequency

    a) Positive

    40

    b) Negative

    5

    c) Neutral

    5

    Interpretation: From above graph it is being interpreted that when investigator asked a question related to major impact of process of talent management in the organisation. There was a huge majority which felt that this will surely have a positive effect on the organisation. There was a positive response from 40 respondents. Remaining 5 out of 50 felt that this will have a negative impact and then reaming 5 were of view that this will not have any

    Theme 7:Implementation of practises related with talent management will posses impact on operations at Neilson

    Q 7) Do you believe that implementation of practises related with talent management will posses impact on operations at Neilson ?

    Frequency

    a) Agree

    40

    b) Disagree

    10

    Interpretation: From above graph it can be interpreted that when respondent asked to respondent about their belief that practises related to talent management will posses any impact on the operations in Neilson there was a positive response of 40 respondents who responded in a positive manner that there will be some kind of impact on t he organisation. While there was a negative answer given by remaining 10 respondents who felt that there will be no impact of talent management process on their organisation.

    Theme 8:  Major issues which can be faced by employees in Neilson

    Q 8) According to your belief, what can be some of major issues which can be faced by employees in Neilson?

    Frequency

    a) Anxiety

    15

    b) Resistance to change

    15

    c) No proper guidance given to employees

    20

    Interpretation: From above graph, it can be interpreted that when it was questioned to 50 respondents about their view that what will be some of major issues which can be faced by employees in Neilosn there was majority of respondent who felt that no proper guidance which so required by employees will be a major issues faced by employees in Neilson. From reaming 30 respondents there was a equal response as 15 felt that anxiety amongst the working staff can be a issue and other 15 respondents were of view that many employees will show resistance to change. So this was a response which was spread across three major issues which can arise in Neilson.

    Theme 9: Talent management will support and will be helpful for organisation in increasing its productivity

    Q 9) Do you believe that talent management will support and will be helpful for organisation in increasing its productivity ?

    Frequency

    a) Yes

    34

    b) No

    16

    Interpretation: Above mentioned graph clearly indicates that when it was asked to 50 respondent that whether they believe that  talent management is a process which will help organisation in increasing their overall productivity there was a positive answer which was given by 34 respondent. They had a strong belief that yes this is going to effect overall organisation in a positive manner. Remaining 16 had a negative view and they responded in a negative manner by selecting no as their answer.

    Theme 10:  Practises related with talent management will lead to reduction of employee turnover in  Neilson

    Q10) Do you believe that practises related with talent management will lead to reduction of employee turnover in  Neilson ?

    Frequency

    a) Agree

    42

    b) Disagree

    8

    Interpretation: From above discussed graph it can be said that when it was questioned to 50 respondent about their view on whether talent management will reduce employee turnover cost in their organisation there was a majority of 42 respondent who have a positive view to this questions and agreed to this view point. On other hand,  there was a negative response of minority in respondents as 8 of them were of view that talent management will not have any positive impact on their organisation in terms of reduction employee turnover cost. 

    DISCUSSION

    Primary data:

    There is primary source which has been used in this research work which has helped researcher in collecting data from target segment of respondents. This has also helped in drawing various conclusion and interpretation. There has been a analysis which has been used by researcher that is primary method of collecting data this is very useful in collection of authentic data. In case of present report, researcher has used questionnaire as a primary source of collecting data and in this there have been 10 questions which have formed for making  analysis and drawing of various outcomes  (Latukha, 2015). This has been a great help in usage of information for the purpose of completing the research. This has lead to various outcomes and analysis made with help of the research work. Such as it has been analysed from the questionnaire that there is a positive impact of talent management in the organisation. There has been a response of most of the respondents as they believe that these is a basic knowledge of what talent management is all amount  (Martin,2015). Also, employees believe that this process will help in many benefits for organisation as a whole as there will be reduction in employee turnover and it will become possible for companies to retain the employees for a longer period of time. Such type of analysis has also helped the researcher in understanding what are some of the challenges or issues which can arise in course of implementation of the process of talent management which have to be handled by the concerned management authorities. This is also helping in

    Secondary data:

    There has been usage of secondary sources in this research work which are related with literature review. There are many online available sources which has helped the researcher in collecting the information related to the topic of present research. That is what is the basic concept of talent management in the organisation this is helping in preparation of literature review by the researcher. There are many information which are very crucial for a research her for preparation of the searches report and that has to be analysed in detail so that laid objectives in the beginning of the research can be achieved. In this report also there have been three major topics which have been analysed by researcher with the help of secondary sources of data. Various articles written by many famous researcher has been used for the purpose of explaining some topics in this research (Mathew,  2015). All the secondary data help in completing the whole research in an effective manner and produce favourable outcomes so that the whole research will be conducted in an appropriate manner. In this research various online sites, books, journals and many other secondary sources are used by the researcher so that required information will be gathered in an effective manner and within which relevant as well as authentic information will be collected. 

    RECOMMENDATION

    After analysing the above research study, it has been suggested that higher authorities of Neilson should emphasise of talent management process in the organisation. It is essential for an association to maintain good as well as healthy environment at workplace so that employees feel satisfied when working with organisation and carry out its operations. This will assist organisation to attain their desired goals within time frame and in a defined manner (Mensah, 2015). Employee satisfaction always results out positive outcome which is beneficial for the company. There are some recommendations which is given to the management team of Neilson so that they can perform their business functions in an effective manner and retain all the talented staff members. Some of these recommendations are going to be discussed as follows which assist the management team of the company in a positive manner:

    • The company should focus on acquiring talent management process as it assist them to increase the performance of both the employee and the company. With this, it also declines the level of issues occurred among the top management and the company subordinates. Therefore, positive working environment help employees in order to perform all their task in an effective manner.
    • It is also recommended that company should focus on fulfilling the basic needs of its subordinates so that they are mentally free and work towards achieving organisation goals considering specified time given to them.
    • The management team of Neilson should take initiative to develop strong relations between the employees as it assist them to engage employees for longer time period and saves their cost of hiring new candidate (Mutiara,  Prasetyo,  and Widya, 201).
    • The company can also organise or conducts activities related to their objective for employees so that their talent brings out which helps company to properly analyse the efficiency level of their subordinates. This will assist them the business organisation in order to enhance their performance of the company and will be able to maintain their brand image strong and positive.
    • It is also suggested to the managers of Neilson that they should give priority to solve the issues of subordinates because the reason behind their success is employees only. Moreover, if company gives appreciation to employees as per the inputs they had  given then this will make subordinates feel valued and important part of the organisation which leads to increase in their performance level that further enhance sales of Neilson.

    REFLECTION

    While conducting the activities related to research, I faced issues and difficulties which beings down my confidence level. But my target is to complete my research within specified time so I deal with issues effectively and work with full potential and puts my hard work in research. During the research, I realized that it is important to identify and keep ourself updated with the market trends (Russell and Bennett,  2015). The research takes time due to lack of problem solving skills in me. With this, I am not able to share my thoughts with others due to my inefficient communication skills.  The questionnaire prepared by me need to fill by people and I found it difficult to consume time of people as they did not take so much interest which affect my research outcome negatively. After the completion of my research, my interpersonal and problem solving skill is improved which help me in my coming future. Moreover, my communication skill is improved while interacting with others or with the respondents. My confidence level is enhanced due to which I can communicate with anyone without hesitation or I can easily describe my thoughts as well as opinions in front of audience appropriately. I learned how to manage the things according to the time which has help me in future to handle things properly and achieve the task on time. It was a good experience for me & I ensure to do other future research project in a defined manner. At last, I learned to manage tasks properly within the time frame which also helps me in my upcoming future. Various skills such as making effective communication, extracting of relevant information are some of the skills that I learned while I was conducting the primary research with help of questionnaire. After that I also developed suitable skills for making analysis of collected information this is going to help me in long run as  there is requirement of competence to make analysis of collected information and draw adequate conclusions.

    CONCLUSION

    From the above research, it has been identified that every organisation needs talent management process which assist them to bring out the hidden talent and skills of employees. This will also helps them to optimally utilise the talent of workforce within the organisation. With relation to Travel and Tourism Industry, it assist higher authorities to enhance their performance in market by using talent of their manpower as they provide high quality service to customers and handles customer issues at any point effectively. In addition to this, Acquisition of talent management process at workplace helps company to retain employees for longer time frame and declines their cost to hire new manpower for the company. Moreover, Talent management enhance the overall performance of company whether it is sales level, profit level and so on. Talent management also develops healthy environment in the organisations as it builds good connections among the top management and its subordinates. It also gives an chance to all the staff members to expose their talent in front of other members of company which develops high confidence level and performance of an employee. At last, it develops high opportunities to make effective decisions which leads to raise in sales of the company.

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